TM SIM Rules For Prepaid And Postpaid Users: Complete Guide For 2026

TM SIM Rules For Prepaid And Postpaid Users. TM SIM registration is required for all prepaid and postpaid users in the Philippines under the SIM Registration Act (Republic Act No. 11934). This rule was introduced to reduce scams, fraud messages, and cybercrime. Every TM user must register their SIM card with correct personal details such as full name, date of birth, address, a valid government ID, and a selfie for identity verification. If a SIM card is not registered, it will be automatically deactivated and users will lose access to calls, text messages, and mobile data services.

TM SIM Registration

Both new and existing SIM cards must follow this rule. Prepaid users must register before activating their SIM, while postpaid users may need to confirm their account details. This guide explains all TM SIM rules, requirements, and the registration process in simple steps.

What is TM SIM Registration?

TM SIM registration is the process of linking your mobile number with your personal identity information. This means the SIM card will be connected to your name and government ID. The purpose of this rule is to stop:

Mobile scams
Fraudulent calls and messages
Fake SIM registrations
Cybercrime activities

Under the SIM Registration Act, all new and existing SIM cards must be registered to remain active. The process is free and can be completed online through official Globe and TM channels.

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Why TM SIM Registration is Important

The main goal of SIM registration is to make mobile communication safer for everyone. Here are some key reasons why registration is required.

1. Prevent Mobile Scams

Many scammers use unregistered SIM cards to send fake messages and make fraud calls. Registration helps authorities trace such numbers.

2. Reduce Cybercrime

Cybercrime cases have increased in recent years. Linking SIM cards to real identities helps stop illegal activities.

3. Improve Security

When a SIM card is registered under your name, it becomes easier to recover your number if it gets lost or stolen.

4. Protect Mobile Users

Registered SIM cards help telecom companies provide better protection to their customers.

TM SIM Registration Rules (Prepaid And Postpaid Users)

All TM users must follow certain rules to keep their SIM cards active.

Mandatory Registration

Every TM SIM card must be registered. This includes:

New SIM cards
Existing SIM cards
Physical SIM cards
eSIM cards

If a SIM card is not registered, it will be automatically deactivated.

Required Personal Information

During registration, users must provide accurate personal details. Required information includes:

Full name
Date of birth
Gender
Address
Mobile number
Valid government ID

Photo Verification

Users must upload a live selfie during registration. This selfie is used to verify that the person registering the SIM matches the ID provided.

Data Privacy Protection

Telecom companies must protect all user data. Personal information submitted during registration is kept private. If a telecom company fails to protect user data, it can face legal action.

Multiple SIM Cards Allowed

Users are allowed to register multiple TM SIM cards under their name. However, every SIM must be registered individually.

TM SIM Registration Rules (Prepaid And Postpaid Users)

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Accepted Government IDs for TM SIM Registration

During the registration process, users must upload a valid government issued ID. Commonly accepted IDs include:

Passport
Philippine National ID (PhilID)
SSS ID
GSIS ID
UMID Card
Driver’s License
Voter’s ID
PWD Card
Senior Citizen Card

The ID must be clear and valid.

TM Prepaid User Rules

Prepaid users must follow certain rules to keep their SIM card active.

1. Registration Before Activation

Newly purchased prepaid SIM cards cannot be used immediately. They must be registered first before activating:

Calls
Text messages
Mobile data

2. Registration for Old SIM Cards

Existing prepaid users must also register their SIM cards. Failure to do so will result in service interruption.

3. SIM Expiry Rule

A TM prepaid SIM card can expire if it is not used for a long time. The SIM may be deactivated if:

There is no load balance for 120 days
The SIM is not used for calls or texts

To keep the SIM active, users should load credit at least once within the validity period.

4. Automatic Deactivation

Unregistered prepaid SIM cards will be automatically deactivated. Once deactivated, the number cannot be used for:

Calls
SMS
Mobile internet

In most cases, a new SIM must be purchased.

TM Postpaid User Rules

Postpaid SIM users follow slightly different rules compared to prepaid users.

1. Automatic Pre Registration

Most postpaid users are already pre registered because their personal details were submitted when they signed up for the postpaid plan. However, users may still need to verify or update their information.

2. Personal Information Verification

Telecom providers may contact postpaid users to confirm:

Name
Address
Identification details

Users must ensure their information is accurate and updated.

3. Contractual Plans

Most TM postpaid plans operate under a contract agreement, usually lasting about 24 months. During this period:

The SIM may be locked to certain devices
Users must pay their monthly bills on time

4. Account Validity

The postpaid account must remain active and free from unpaid bills. Failure to pay bills may result in service suspension.

Rules For Minors Using TM SIM

Minors can also use TM SIM cards, but there are special rules. If a SIM card is used by someone under 18 years old:

The SIM must be registered under the name of a parent or legal guardian.
The guardian is responsible for the SIM usage.

This rule ensures accountability and safety.

Rules For Foreign Tourists

Foreign visitors can also use TM SIM cards during their stay in the Philippines. However, they must provide specific documents. Required documents include:

Valid passport
Travel ticket or admission document
Local address during stay

Tourist SIM cards usually remain valid for 30 days.

If the tourist extends their stay, the SIM validity can also be extended by providing proof of visa extension.

How To Register TM SIM Card

Registering a TM SIM card is simple and free.

Users can complete registration using the following Button.

TM SIM Registration

TM SIM Replacement Rules

If your TM SIM card is lost or stolen, you must report it immediately.

Steps to Replace Lost SIM

Visit a Globe store.
Provide two valid IDs.
Submit an Affidavit of Loss.
Complete identity verification.

Once verified, you can receive a replacement SIM with the same number.

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Mobile Number Portability (MNP)

Mobile Number Portability allows users to switch networks without changing their number. This means you can move your number from another telecom provider to TM. Conditions include:

The number must be active
No pending bills or obligations
Proper identification must be provided

Penalties for False SIM Registration

Providing false information during SIM registration is illegal.

Violations may result in serious penalties.

Possible penalties include:

Imprisonment from 6 months to 2 years
Fines between ₱100,000 and ₱1,000,000

Selling a registered SIM card without proper ownership transfer is also illegal.

Read Also: TM SIM Deactivation In Philippines

Consequences of Not Registering TM SIM

Users who fail to register their SIM cards may face several issues.

Automatic SIM Deactivation

The SIM card will stop working completely.

Loss of Mobile Services

You will lose access to:

Calls
Text messages
Mobile data

Permanent Number Loss

In many cases, the number cannot be recovered once it is permanently deactivated.

TM SIM Lost or Stolen Rules

If a TM SIM card is lost or stolen, users must report it immediately to avoid misuse.

It is recommended to report the issue within 24 hours to prevent fraud or unauthorized activities.

To replace a lost or stolen TM SIM card, users must visit the nearest Globe or TM store and provide the following:

Two Valid Government IDs
Notarized Affidavit of Loss
Personal Appearance for Verification

Once the identity is confirmed, the telecom provider can issue a replacement SIM with the same mobile number. This process helps protect users from SIM related fraud.

TM SIM Expiry and Inactive SIM Rules

TM prepaid SIM cards must remain active to avoid expiration. A SIM card may expire if:

There is no load balance for a long time
The SIM card remains unused
No activity such as calls, texts, or data usage occurs

According to TM rules, a prepaid SIM may be permanently deactivated if there is no load transaction within 120 days. Once the SIM expires, the mobile number cannot be recovered.

Users should regularly reload their SIM cards or use services to keep them active.

Important Tips for TM SIM Users

Here are some simple tips to keep your SIM card safe and active.

Always Register Your SIM

Keep Your Personal Information Updated

If your address or details change, update them with your telecom provider.

Protect Your SIM Card

Avoid sharing your SIM card with unknown people.

Report Lost SIM Immediately

If your SIM is lost, report it within 24 hours.

Read Also: Stop Spam & Scam Texts On TM SIM

FAQs

TM SIM registration is the process of linking your TM mobile number with your personal identity. Under the SIM Registration Act in the Philippines, every SIM card must be registered with the user’s real information. This rule helps stop scams, fraud messages, and illegal activities. By registering your SIM, the telecom company can verify the real owner of the number and improve mobile security for all users.

Yes, TM SIM registration is completely free for all users. TM and Globe do not charge any fee for registering a SIM card. You only need to visit the official registration portal or use the GlobeOne app to complete the process. Users should avoid third party websites asking for payment because official registration does not require any charges.

During the registration process, users must provide basic personal information. This includes full name, date of birth, gender, address, and the mobile number that needs to be registered. In addition to this information, users must upload a valid government issued ID and take a live selfie for identity verification.

Several government issued IDs are accepted for TM SIM registration. Commonly accepted IDs include the Philippine National ID, passport, driver’s license, voter’s ID, SSS ID, GSIS ID, UMID card, PWD card, and senior citizen card. The ID must be clear, valid, and issued by a recognized government authority.

If a TM SIM card is not registered, it will be automatically deactivated by the telecom provider. Once deactivated, the SIM will no longer be able to make calls, send text messages, or use mobile data. In many cases, the mobile number may be permanently lost, and the user will need to purchase a new SIM card.

Yes, a person is allowed to register multiple TM SIM cards under their name. There is no official limit on the number of SIM cards a user can register. However, each SIM must be registered individually using the required personal information and identification documents.

Minors cannot directly register a SIM card under their own name. If a SIM card is used by someone under 18 years old, it must be registered under the name of a parent or legal guardian. The parent or guardian becomes responsible for the SIM card and any activities performed using that number.

TM users can verify their SIM registration status through official Globe or TM channels. In many cases, postpaid users are already pre registered because their personal details were submitted during account activation. Users may also receive confirmation messages after completing their SIM registration.

If your TM SIM card is lost or stolen, you should report the issue to TM or Globe as soon as possible. Visit a Globe store and request SIM replacement. You may be asked to provide valid identification and an affidavit of loss. Once verified, the telecom company can issue a new SIM with the same mobile number.

Yes, foreign tourists can register a TM SIM card during their stay in the Philippines. Tourists must provide their passport and travel documents such as a return ticket or proof of entry. Tourist SIM cards usually remain active for about 30 days, but the validity can be extended if the visitor provides proof of visa extension.

Conclusion

TM SIM registration is required for both prepaid and postpaid users in the Philippines under the SIM Registration Act. Users must provide personal details, a valid government ID, and a selfie to verify their identity. Prepaid SIM cards must be registered before use, while postpaid users may need to confirm their information. Minors and tourists have specific registration rules. If a SIM is not registered, it will be deactivated. Registering your TM SIM helps prevent scams and keeps your mobile services active and secure.